Toggle Online and Offline Help for Windows 7 and Office 2010
In Windows 7, you can get documented help by clicking the Orb button and then select Help and Support which is located at the bottom right. A Windows Help and Support window will open allowing you to search for help topics. As for Microsoft Office 2010, clicking the question mark icon at the top right will also open a Help window specially for the particular office application.
If you didn’t know, there are two help methods which is the online and offline. The offline help is something like searching through help file that is saved locally onto your hard drive. This is much faster but can be outdated. To get latest help topics, you can toggle searching in Online Help which requires an active internet connection but it is slightly slower for users with slow connection since the information is pulled from Microsoft knowledge base servers.
By default Offline Help is selected and you can toggle to Online Help by clicking the Offline Help text at the bottom right of Windows Help and Support. Select Get online Help and you can start searching. As for Microsoft Office, it is very similar to Windows 7. At the bottom right of the Help window where it says Offline, click once and select Show content frmo Office.com.